Privacy Policy

ITS Global Limited ("the Company," "we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our events, use our mobile conference applications, or engage our corporate event management services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Data"). This includes:

  • Contact Information: Full name, business email address, corporate phone number, and physical mailing address.
  • Professional Information: Job title, department, company name, industry sector, and professional biography.
  • Financial Details: Billing address, credit card numbers, or corporate bank details processed securely via certified third-party payment gateways (we do not store raw card data).
  • Event Preferences: Dietary restrictions, accessibility requirements, and session choices.
  • Digital Data: IP addresses, browser types, tracking cookies, and device identifiers captured when accessing our digital platforms, virtual event rooms, or event apps.
2. How We Use Your Information

The Company processes your Personal Data based on legitimate business interests, contractual obligations, or direct consent to:

  • Event Operations: Process your registration, issue entry badges, manage your digital event profile, and grant access to virtual platforms.
  • Communications: Send essential logistical updates, venue changes, ticketing confirmations, and event schedules.
  • Marketing: Deliver newsletters, promotional offers, and updates about upcoming conferences hosted by ITS Global Limited (you may opt out at any time).
  • Networking: Facilitate B2B attendee connections within our secure event mobile apps or virtual matchmaking platforms.
3. Data Sharing and Disclosure

We do not sell your personal data. We only share your information with trusted third parties under strict confidentiality agreements:

  • Event Vendors: Venues, caterers, badge printing services, and audiovisual teams to ensure event delivery.
  • Tech Providers: Cloud hosts, ticketing platforms, and virtual conference software providers.
  • Sponsors & Exhibitors: We will only share your contact data with event sponsors if you explicitly consent (e.g., by allowing a sponsor to scan your badge at an exhibition booth or opt-in during digital session registration).
  • Legal Mandates: When required by law, subpoena, or government authority to comply with safety and security regulations.
4. Media, Photography, and Public Profiles
  • Live Recording: ITS Global Limited records audio, video, and photographs during our live and virtual events. By attending, your image or voice may be captured and featured in future promotional marketing.
  • Attendee Directories: Your name, title, and company may be visible to other registered delegates within our private event application to encourage professional networking.
5. International Data Transfers

ITS Global Limited manages international events. Your data may be transferred to, and processed in, countries outside of your home jurisdiction. We implement standardized contractual clauses and security measures to guarantee your data receives equivalent legal protection regardless of geographic location.

6. Data Retention and Security
  • Security Measures: We enforce enterprise-grade administrative, technical, and physical safeguards to prevent data breaches, unauthorized access, or accidental loss.
  • Retention Limits: We store your personal data only as long as necessary to fulfill event operations, legal audits, tax reporting, or dispute resolution requirements.
7. Your Legal Rights

Depending on your geographic location (such as protections under GDPR, CCPA, or regional privacy frameworks), you possess the following rights:

  • Access & Portability: Request a digital copy of all personal records we hold about you.
  • Correction: Request the amendment of inaccurate or incomplete personal files.
  • Erasure ("Right to be Forgotten"): Demand the deletion of your data from our systems, subject to legal retention overrides.
  • Opt-Out: Unsubscribe instantly from promotional marketing campaigns via the link embedded in our emails.
8. Changes to This Policy

We reserve the right to update this Privacy Policy to align with new data privacy regulations. Any updates will be pushed live on this page with a revised "Last Updated" timestamp.